Real Thai Cafe Grovedale
9/79 Heyers Rd, Grovedale VIC 3216, AustraliaAbout Real Thai Cafe Grovedale
Our Address
9/79 Heyers Rd, Grovedale VIC 3216, AustraliaSpecial Covid-19 Offer See Your Business Listed Here!
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Fantastic Thai food. We used to live in Sydney and the Thai food there is SO much better than Melbourne. When we moved to Geelong to we’re pleasantly surprised to find a place that’s the same if not better than some of our favourite Thai places in Sydney. Red curry and pad Thai are some of the best I’ve ever had.
Sorry, but you lost a loyal customer. The way in which you handle a mistake makes all the difference.Forgot to pack main meal, not the end of the world. Called to let you know as soon as I got home, no sorry no nothing. Wasnt going to drive back as it would be a 45min turnaround. Explained that I wouldn't be able to get back for five weeks as I was going overseas, but the lady on the phone was adamant that I only had four weeks to claim the missing meal. Came to pick up a forgotten meal a few days later. And still no apologyYour mistake, look after loyal customers. You lost my family
Haven’t ordered food here because I met with very RUDE service on the phone. Rang up to see if they were open due to it being a public holiday. Was met with ‘yes obviously we are open’ in a rude and disrespectful tone. I was nothing but polite and said ‘thank you was just enquiring.’ Met with a laugh and a very rude ‘good bye.’ Won’t be ordering here. ANZAC day is already hard for me, don’t need rude disrespectful service for no reason what so ever!
The man was extremely aggressive and rude to me on the phone. I had issues with my food and there was a miscommunication. He jumped down my throat saying he was going to give me a solution but not anymore and said goodbye. Not a great way to treat your customers who have been regulars for years!! Our family and friends won’t be going back again.
What a place for Thai food. We have been to so many Thai restaurants but this one is the best in fact exceptionally great. Amazing and friendly people.